SERCO of Texas Privacy Policy
Effective Date: 5/15/2025
Privacy Policy
Information We Collect
We may collect personal information including, but not limited to:
- Name
- Email address
- Mailing address
- Phone or mobile number
- SMS/text messaging consent preferences
- Employment or program-related information voluntarily submitted through forms or communications
Information may be collected when you:
- Visit our website
- Complete a contact or intake form
- Apply for services or programs
- Request information or assistance
- Communicate with SERCO of Texas staff
- Opt in to receive SMS/text communications
How We Use Your Information
SERCO of Texas may use collected information to:
- Provide workforce development and support services
- Respond to inquiries and requests
- Process applications or program participation
- Communicate regarding appointments, reminders, updates, benefits, or services
- Improve website functionality and customer experience
- Maintain compliance with applicable laws and regulations
SMS/Text Messaging Communications
By voluntarily providing your mobile phone number and opting in, you consent to receive SMS/text messages from SERCO of Texas related to services, applications, appointments, reminders, updates, or other program-related communications.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message received. For assistance, reply HELP.
SMS consent is not a condition of receiving services from SERCO of Texas.
Disclosure of Information
SERCO of Texas may share personal information with authorized third-party service providers or contractors who assist in operating programs or delivering services, as permitted by law.
We do not sell, rent, or share personal information with third parties for marketing purposes.
SMS consent and phone numbers collected for SMS communications will not be shared or sold to any third parties or affiliates for marketing purposes.
Security
Your Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.
You may also opt out of SMS communications at any time by replying STOP to any text message from SERCO of Texas. You will receive a final confirmation message confirming your opt-out request.
Changes to This Privacy Policy
SERCO of Texas reserves the right to update this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact SERCO of Texas through the contact information provided on our website.