SERCO of Texas Privacy Policy
Effective Date: 07/16/2026
Privacy Policy
At SERCO of Texas, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website, programs, services, and communications.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Mailing address
- Employment and program-related information
- Any information submitted through website forms or other communications.
We may also automatically collect certain technical information, such as:
- IP address
- Browser type
- Device information
- Website usage data
Cookies and analytics informatio
How We Use Your Information
SERCO of Texas may use collected information to:
- Respond to inquiries and requests.
- Provide workforce development services and program information.
- Schedule appointments and communicate regarding services.
- Improve our website and customer experience.
- Comply with legal and regulatory obligations.
- Send service-related communications.
SMS Communications
If you choose to opt in to SMS communications from SERCO of Texas, you may receive conversational messages related to:
- Workforce services and programs.
- Appointment reminders.
- Customer support communications.
- Program updates and notifications.
- Other service-related communications.
Message frequency may vary based on your interactions with SERCO of Texas. Users may receive up to 20 messages per month, although message frequency may vary.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message. To resume receiving messages, reply START.
For assistance, reply HELP or contact SERCO of Texas through our website at www.sercooftexas.com/contact-us.
SMS Opt-In Disclosure
- SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company for marketing purposes.
Standard SMS Messages
Opt-In Message
- Thank you for opting in to SMS messages from SERCO of Texas. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary.
Opt-Out Message
- Thank you for opting out of SMS messages from SERCO of Texas. You will not receive any further SMS communications. To opt back in at any time, reply START.
Help Message
- Thank you for contacting SERCO of Texas. For assistance, reply HELP or visit www.sercooftexas.com/contact-us. Message and data rates may apply
Disclosure of Information
SERCO of Texas does not sell, rent, or lease personal information to third parties.
We may share information with trusted service providers who assist in operating our website and programs, provided they agree to keep the information confidential and use it only for authorized purposes.
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company for marketing purposes.
We may also disclose information when required by law or to protect the rights, safety, and property of SERCO of Texas or others.
Data Security
SERCO of Texas takes reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.
Third-Party Websites
Our website may contain links to external websites. SERCO of Texas is not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
SERCO of Texas reserves the right to update this Privacy Policy at any time. Any changes will become effective immediately upon posting to our website.
Contact Us
If you have questions regarding this Privacy Policy, please contact SERCO of Texas through our website: